Terms and Conditions

Your use of this website e-commerce, including online membership dues, donations and real time online store payment facilities and any dispute arising out of such use of the website is subject to the laws of South Africa and the jurisdiction of the Johannesburg Magistrate Court.

Unauthorised, unlawful or fraudulent use of this website e-commerce facilities may give rise to a claim for damages and / or be a criminal offence liable for prosecution.

All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Your payments for membership dues, purchase of any materials or donations made on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

The ecommerce membership dues, online store, ecommerce content and donation options available on this website is subject to change without notice.

If you continue to browse and use this website for online membership dues, online store e-commerce and donation facility and complete a transaction you are agreeing to comply with and be bound by the abovementioned terms and conditions of use, which together with our privacy policy govern Kudo’s relationship with you in relation to this website.

The term “Kudo or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Onverwacht Farm, Molteno 5500 and Postal Address P O Box 64, Sterkstroom 5425. Phone: +27612177454 Email: info@kudo-english.co.za

The term ‘you’ refers to the user or viewer of our website.

RETURN POLICY

Return Policy Agreement:

Kudo  agrees to:

Accept eligible returns within 30 days of customer receiving order or making an online donation. Certain products or donations may be non-returnable/non-refundable items, but will be clearly marked as such from time to time in the product/donation description. Refund the money in a way most cost and risk efficient to Kudo and not necessarily in the same way the customer/member originally paid. Process refunds within one week of receiving an authorized return/refund request. There is no handling fee payable in respect of any order within the borders of SA. Any orders from outside of SA will be charged a R100 handling fee (irrespective of the size of the order), you must have a proper import permit from your country of domicile and be responsible for all duties payable to the customs authorities, and you will have to wait for the goods to come via surface mail. All goods returned must be in original condition with original packaging. Shipping fees are not refundable under normal circumstances. Kudo will however pay for all standard shipping costs, charge no handling fees and accept all returned items/refunds when the return is a result of the retailer’s error. There are no refunds on items damaged in shipping. In that case, you must file a claim with the carrier.

We do not refund our/your credit card fees. They will be deducted from the total amount of your refund.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.